In the bustling corridors of a multinational organization, Jyoti Gaikwad, Head – HR & GCC – Global Capability Center at BHS Corrugated India Pvt Ltd, is known as a force to be reckoned with her expertise in onboarding new projects from the headquarters and subsidiaries and delivering across Europe, US, and APAC regions made her an indispensable asset.
Jyoti is a master of strategic planning and adept at leveraging cutting-edge technologies like AI, ML, and data analytics to transform recruitment, onboarding, performance management, and employee engagement.
Sharing their latest achievement, Jyoti says, “We feel honoured that BHS Corrugated India Pvt Ltd achieved the certificate of Best Place to Work in its very first attempt. It is in addition to the certificate of the Great Place to Work in 2023.”
A Leader Focused on People and Performance
Jyoti is renowned for fostering a supportive and collaborative workplace culture. Her emphasis on open communication and the use of HR technology has optimized HR services. While achieving significant professional success, she recognized the challenges of leadership isolation.
Determined to bridge this gap, Jyoti prioritized employee well-being and connection. She implemented initiatives to ensure every team member felt valued and supported, demonstrating a strong commitment to human-centric leadership. By combining strategic acumen with empathy, Jyoti has established herself as a role model in the HR industry.
Jyoti’s HR Journey: From Passion to Leadership
Jyoti’s career in HR was ignited by a passion for understanding human potential and its impact on organizational success. Her academic foundation in HR, Economics, and Business Management was complemented by early hands-on experiences.
A focus on aligning employee aspirations with organizational goals has driven her career. As a seasoned HR professional at BHS Corrugated India, Jyoti combines strategic thinking with a strong emphasis on employee well-being and development. Her journey exemplifies the power of passion, resilience, and a commitment to lifelong learning in shaping a successful HR career.
Embracing New Work Modules
Jyoti recognizes the shifting dynamics of the workplace, with the traditional 9-to-5 office setup becoming increasingly outdated. To stay ahead, she has championed the integration of flexible work arrangements such as remote work, hybrid models, and asynchronous schedules. These new work modules cater to the diverse needs of the workforce, enhancing productivity and employee satisfaction. By adopting these flexible approaches, her team is able to attract and retain top talent from various geographical locations, offering clients access to a diverse and skilled workforce.
Innovation Through Digital Solutions
Digital transformation lies at the heart of Jyoti’s strategy. Under her leadership, the transition from manual processes to digital solutions has streamlined operations and increased efficiency. By leveraging advanced HR technologies like artificial intelligence (AI), machine learning (ML), and data analytics, she has enhanced recruitment, onboarding, performance management, and employee engagement. For instance, AI-driven applicant tracking systems (ATS) enable quick identification of top candidates, while ML algorithms help predict employee turnover and recommend effective retention strategies.
Introducing Prashansa: An Innovative Appreciation App
To further foster a positive organizational culture and boost employee engagement, Jyoti spearheaded the introduction of Prashansa, an innovative appreciation app. Prashansa allows peers and managers to give real-time feedback and recognition, creating a culture of continuous appreciation and motivation. The impact has been significant, resulting in higher employee morale, increased productivity, and reduced turnover rates. By utilizing technology to facilitate recognition, Jyoti ensures that employees feel valued and motivated, which directly translates into enhanced client service.
Leading with Positivity
Jyoti firmly believes in the power of positivity. She understands that when leaders demonstrate optimism and enthusiasm, it resonates throughout the team, creating a motivating environment. A significant aspect of her leadership style is celebrating both individual and team successes. Whether it’s achieving a project milestone or a personal goal, recognizing these moments boosts morale and fosters a sense of accomplishment.
Another cornerstone of her approach is open communication. She regularly conducts feedback sessions, one-on-one meetings, and team discussions to ensure everyone feels heard. These interactions help address concerns early and provide a platform for team members to share their ideas. When people know their voices matter, they feel more invested in the team’s success.
Building a Family-Like Culture
Jyoti strives to create a family-like culture where everyone feels valued, supported, and connected. She aims to cultivate an environment where team members are not just colleagues but part of a close-knit community. This sense of belonging fosters loyalty and dedication, leading to higher productivity and innovation.
To nurture this culture, she prioritizes work-life balance and encourages collaboration. Understanding and accommodating the diverse needs of team members is essential. By doing so, Jyoti ensures a cohesive and harmonious workplace where everyone feels they belong.
Engaging Team Building Activities
Team-building activities play a vital role in fostering a positive, family-oriented culture. These activities help team members bond and build lasting relationships, which are essential for a strong team dynamic.
Workshops: Jyoti regularly organizes workshops focused on both professional and personal growth. These sessions allow team members to develop new skills and share knowledge, ensuring they are well-prepared for any challenges that arise.
Sports Tournaments: Sports tournaments are a great way to build camaraderie and teamwork. These events promote a healthy competitive spirit and provide a fun and relaxed environment for team members to collaborate and showcase their talents.
Trekking and Hiking: Outdoor activities like trekking and hiking offer a refreshing break from the daily routine. These excursions help team members connect on a personal level, building trust and reliance. The challenges encountered during these activities strengthen the overall team dynamic.
The Vision for Transformation
When Jyoti joined BHS Corrugated India and recognized the need for a workspace that aligned with the company’s ambitions, she spearheaded a comprehensive renovation project. Her goal was not just to expand the physical space but to create an environment where the team could thrive and deliver exceptional results.
This project stands as a testament to the power of visionary leadership and the importance of creating environments where teams can excel. As BHS Corrugated India continues to evolve, Jyoti remains dedicated to fostering a culture of innovation and excellence, ensuring that the team has the resources and support needed to succeed.
Comprehensive HR Management with HRMS Systems
The use HRMS systems have greatly improved BHS Corrugated India’s management of employee information and HR processes:
Efficient Management: These systems streamline HR functions, making it easier to handle various administrative tasks and support employee needs.
BHS Corrugated India’s proactive approach to adopting technology has significantly improved its operations, efficiency, and employee experience. By utilizing HRMS, and SAP Modules the company ensures its HR services are well-equipped for the demands of the digital age.
Fostering a Culture of Growth and Inclusivity
BHS Corrugated India recognizes that the workforce is the cornerstone of its success. To ensure employees thrive and contribute effectively, the company is dedicated to fostering a culture of growth, skill development, and empowerment, all anchored in a commitment to diversity and inclusivity.
Inclusivity Initiatives
Prevention of Sexual Harassment (POSH) Committee: This committee is crucial in creating a safe and respectful work environment, supporting women and LGBTQ employees, and ensuring they have the resources and support needed to thrive.
Inclusive Policies: BHS Corrugated India has developed policies that promote inclusivity and address the unique needs of its diverse workforce.
Training and Development: The company’s training programs and mentorship opportunities focus on raising awareness about diversity, equity, and inclusion (DEI) and providing employees with the tools they need to advance their careers.
Transition to Remote Work
BHS Corrugated India’s immediate response to the pandemic involved a swift transition to remote work. To facilitate this shift, the company:
Invested in Digital Infrastructure: Deployed secure VPNs, cloud-based collaboration tools, and advanced cybersecurity measures to ensure robust data protection and seamless operations.
Provided Comprehensive Training: Offered thorough training on new digital tools, supported by ongoing technical assistance to ensure effective adaptation to remote work.
Implemented Health and Safety Protocols: Enforced regular sanitation, social distancing, and remote work arrangements where feasible, alongside mental health and wellness programs to support employees during these challenging times.
Undertook Cost Optimization Initiatives: Renegotiated contracts and streamlined operations to reduce expenses without compromising on quality, supported by robust financial planning and cash flow management to maintain stability.
Digital Transformation and Virtual Engagement
In today’s rapidly evolving business environment, addressing digital transformation, consumer engagement, and virtual user experience is crucial. BHS Corrugated India’s strategic initiatives and technology integration include:
Health Management Initiatives: Offered comprehensive health programs, including wellness initiatives, regular health check-ups, and mental health support, to ensure employees remain healthy and productive.
Safe Work Environment: Implemented stringent health and safety protocols, especially during the COVID-19 pandemic, to safeguard the workforce and ensure business continuity.
HRMS Implementation: Utilized Human Resource Management System (HRMS) to automate and streamline HR processes from recruitment to retirement, enhancing efficiency and accuracy in managing employee data.
Performance Management System (PMS): Implemented a robust PMS to ensure continuous performance tracking and development, aligning individual goals with organizational objectives.
Enhanced Communication :
BHS Corrugated India recognizes the importance of maintaining effective communication and engagement strategies:
Integrated Communication: Facilitated seamless collaboration and communication among teams through the intranet, ensuring efficient operation of sales and service functions.
Active Social Media Presence: Managed profiles on major social media platforms, sharing valuable content and updates to keep the audience engaged.
Interactive Campaigns: Ran interactive campaigns and responded to customer feedback to build a dynamic and responsive online community.
Data-Driven Insights: Utilized social media analytics to gain insights into customer preferences and behaviours, allowing for tailored engagement strategies.
Strategic Insights for Aspiring Entrepreneurs and HR Innovation
Jyoti is a seasoned leader who emphasizes continuous learning, adaptability, and integrity. She believes in fostering a culture of innovation and employee well-being. Her mentorship approach focuses on guiding aspiring entrepreneurs and professionals to achieve their goals.
With a strong emphasis on technology, Jyoti started another division providing the services to the Third-party companies through – Digital Transformation Solutions (DTS), throughout Europe, the UK, US and APAC region. Her focus on ethical leadership, networking, and building a strong, diverse team has been instrumental in her success.
By prioritizing scalability, efficiency, and client satisfaction, Jyoti has positioned herself as a leading figure in the industry.
