Life is rich for those who indulge in luxury. Luxury is for those living fully in each passing moment, immersing their selves into the sensational blitzkrieg of erupting waves of wants in the oceanic expanse of time, translucent on the heights of personal desires, sparked in the excitement of ‘I want it right now, to ebb the high tide of expectations. The experience is forever etched into the repertoire of their memories, to be cherished for lifetimes.
Digital touches have erased the limits. Virtual reality has woven its magic into the very fabric of human existence. And some of the smartest minds, like Advita Bihani, have brought the entire globe under your fingertips, by producing India’s first advanced tech genie – Indulge Global Concierge – your personal AI assistance 24*7*365.
Make a wish! And see it fulfilled in the blink of an eye.
What are you waiting for?
Want to see the brain behind the miracle. Meet Advita, who Co-founded Indulge Global along with Karan Bhangay, a concierge service aiming to revolutionize luxury and personalized service. Raised in a typical Marwadi family with 100 years of history in business, she was driven to create something for her future generations. Advita’s career trajectory reflects her versatility and adaptability. Like any child from a traditional business family set-up, she was encouraged to work and test the world from a young age. She started picking up projects right after her 12th.
She dabbled into diverse industries, including sex education, mental health, dynamic voice technology, and more, in countries such as Singapore, Ukraine, and Australia. Her college life studying Media and Business was a game changer. Learning not just accounts and creative writing but completely unchartered territories like gender, filmmaking, sociology, and many more interesting subjects gave her an invaluable lens to look at things from multiple angles.
The Fascination Ignited
Today, as a trailblazer in the AI world, Advita says her interest in AI began with a curiosity about how technology could solve real-world problems. “Growing up, I was fascinated by how machines could make our lives easier and more efficient. What motivated me was the potential of AI to drive innovation and tackle complex challenges across various industries.”
This vision inspired her to focus on leveraging AI to create solutions that transform businesses and enhance lives. “At Indulge Global, we are building an app that will enable global convenience at your fingertips, embodying our ethos of seamless and personalized service.” By blending technology with a human touch, they ensure their clients receive unparalleled concierge services, delivering exceptional and efficient experiences.
Advita’s journey to becoming a leading figure in the AI industry began with a childhood fascination for problem-solving. Recognizing AI’s transformative potential, she embarked on a mission to leverage the technology to drive innovation across sectors. At Indulge Global, the pursuit of unparalleled client experience has been a core value. “The realization that AI could amplify our service offerings was a pivotal moment,” Advita explains, highlighting the technology’s role in the company’s evolution.
Running a concierge service, their response times to clients are literally within minutes. With the integration of AI in their new app, they aim to amplify this efficiency, ensuring even swifter, more personalized service. “Our guiding philosophy is to leverage AI to enhance our capabilities, delivering exceptional experiences and redefining the standards of convenience and excellence in the hospitality industry.”
Passion for Learning
Advita’s approach to professional growth showcases her passion for continuous learning. She thrives on the opportunity to challenge her assumptions and embrace new requests with finesse. Being on continuous calls with new people from different countries and different industries has given her the unorganized knowledge of unspoken cultural and business norms globally.
As a co-founder of Indulge Global, Advita plays a crucial role in enhancing the team’s capabilities. Her primary responsibilities include improving technology and internal operations to ensure the team delivers exceptional client results. She leads operations, is on the move to meet with members to gauge market trends, and equips her team with the necessary tools and skills to succeed. Advita’s approach to problem-solving is characterized by a 20/80 method. She says to ask the right questions fast and then act decisively and proactively. Her proficiency in multiple languages enhances communication and understanding, and her persistence is a crucial trait that has significantly contributed to her accomplishments.
The inception of Indulge Global, originally called Since1700, resulted from a lucky encounter with Karan on LinkedIn when Advita had recently stepped out of her previous company, which provided Six Sigma training. Their shared vision and enthusiasm led to the creation of a service that aligns perfectly with her passion for exploring global possibilities.
Staying Ahead of the Curve
At Indulge Global, they focus on staying ahead in the dynamic AI field to offer their clients innovative solutions. Here’s how Advita says they maintain their edge:
*Innovative Technology Integration: They continually update their platform with the latest AI advancements, ensuring their app provides unparalleled global convenience. This includes features like real-time updates, personalized recommendations, and seamless service integrations.
*Exceptional Team: “Our team, referred to as ‘Genies,’ are highly skilled and trained to leverage AI in delivering top-notch concierge services. Their expertise ensures that we meet and exceed client expectations, providing immediate and effective responses.”
*Client-Centric Approach: They prioritize understanding their clients’ unique needs and preferences. Through constant engagement and feedback, they tailor their AI solutions to enhance their experiences, whether in travel, dining, or exclusive events.
*Strategic Industry Partnerships: By partnering with leading brands and industry experts, they ensure their offerings are always at the cutting edge. “These collaborations allow us to bring exclusive benefits and innovative solutions to our clients.”
*Future-Focused Development: Advita highlights the development of an AI-powered application designed to optimize service delivery and enhance client experience. This innovative tool enables significantly faster response times while delivering highly personalized solutions. Advita emphasizes, “This app is a game-changer, revolutionizing client interactions and making accessing our services effortlessly convenient on a global scale.”
These strategies ensure that Indulge Global remains a leader in the AI-driven concierge industry, continually adapting and innovating to meet their clients’ needs.
Empowering Together
Recognized as an inspirational force, Advita is committed to empowering her team members by providing them with the resources, support, and autonomy they need to excel in their roles. She fosters a culture of trust and innovation, encouraging everyone to take initiative and contribute their best ideas.
Inclusivity is a cornerstone of Advita’s leadership style. She builds diverse teams where different perspectives are valued, and everyone feels included. This diversity of thought is crucial in fields like hospitality and AI, where creativity and problem-solving are key. She promotes an inclusive culture to harness her team’s collective strengths for better outcomes.
A shared vision is essential. Advita ensures that every team member understands and is aligned with their mission at Indulge Global. “By clearly communicating our goals and the impact we aim to achieve, we create a sense of purpose and direction. This shared vision motivates our team and fosters unity and collaboration.”
Through these principles, Advita inspires and guides her team towards achieving their collective goals while also supporting their personal and professional growth. “Effective leadership, in my view, is about bringing out the best in others and working together towards a common purpose,” says Advita.
A Sustainable Core
Advita says Indulge Global prioritizes sustainability, integrating these principles into its operations. It aims to set an example for the AI industry and contribute to a sustainable future that benefits both society and the planet.
“As the co-founder of Indulge Global, my vision is to drive transformative change through AI and technology in various sectors in India. We are dedicated to developing cutting-edge AI solutions to address hospitality, education, and retail challenges.” Her goal is to enhance efficiency, accuracy, and effectiveness in these areas through advanced technologies and automation. At Indulge Global, they will continue integrating automated systems to optimize processes and scale their impact. “We are committed to advocating for responsible AI use, promoting ethical practices, and supporting startups, education, and skill development in AI.”
They aim to work with organizations to leverage AI to address societal challenges. Through continuous research and innovation, they will push the boundaries of what AI can achieve and educate the public about AI’s benefits and risks. Their focus is to create a future where AI and automation drive innovation, economic growth, and social progress in India, benefiting everyone.
The Indulge Global App
Highlighting their commitment to excellence and innovation, Advita shares, “Our most recent project is a reflection of innovation and excellence, as we have launched the Indulge Global App.” The app, along with Indulge Global’s WhatsApp-driven concierge provides services all the time, and “What we have built is truly revolutionary: A Concierge App powered by AI.”
Staying aligned with innovations and experience, the app has its own AI BOT, like Chat GPT, which will be a breakthrough experience, along with many other features that the team has developed.
Advita adds, “The idea has been to provide our service at your fingertips and use AI to make Concierge services seamless.” Today, you can get a pizza at home in 30 minutes via delivery apps. With the use of AI and evolutionary technology, you can arrange a Private Jet in that same time frame or even deliver a cake in the middle of the forest. The avenues are limitless.
Advita furthers, “In the field of artificial intelligence, using technology to enhance our services and maintain our competitiveness in the digital world entails several strategic initiatives:”
*Data-Driven Insights: “To obtain a deeper understanding of user behaviour and learning objectives, we leverage the power of big data and analytics. We continuously improve our offerings, discover knowledge gaps, and modify our offers to match the changing demands of our visitors by keeping an eye on this data.”
*Collaboration and Social Learning: They incorporate social learning platforms and collaboration tools so users may interact, exchange knowledge, and collaborate on projects. Through peer-to-peer relationships and assistance, it promotes a sense of community and improve the educational experience.
The Learning Curve of Obstacles
As a leader in India’s AI sector, Advita says that she views every challenge as a learning curve. “One notable instance was when we were developing our AI-powered concierge app. We faced significant technical hurdles and scepticism about its feasibility. However, through resilience and ingenuity, my team and I overcame these obstacles by embracing innovative solutions and continuously learning from each setback. This experience not only strengthened our capabilities but also reaffirmed our commitment to delivering unparalleled convenience and personalized experiences to our clients.”
Advita also believes that a comprehensive approach is required to address the essential components of digital transformation, ongoing user immersion and engagement, and enhanced virtual experiences in their AI offerings:
- Smooth Digital Conversion:
- Integration with Current Systems: “To minimize interruption and enable a seamless transition, we make sure our AI solutions are compatible with current digital infrastructures.”
- Scalable Cloud Solutions: “By utilizing cloud technology, we offer flexible and scalable solutions that can expand to meet our clients’ business needs.”
- Continuous User Involvement and Immersion:
- Tailored Experiences: Advita says their AI algorithms create highly tailored experiences that keep users interested by adjusting interactions and material to each user’s unique interests and habits.
- Interactive Content: They sustain high user engagement levels with AI-driven interactive content, including games, simulations, and adaptive learning modules.
A Smart Advice
The Indian AI ecosystem is a niche that is driving the country’s entrepreneurial startup ecosystem. Thus, to thrive in India’s dynamic AI ecosystem, especially for women aspiring to enter, here are some invaluable insights:
Passion and Curiosity: Embrace your passion within AI—whether it’s machine learning, AI ethics, or natural language processing. Genuine interest fuels motivation and excellence.
Continuous Learning and Networking: Stay updated with the latest advancements through continuous learning and networking. Build relationships with mentors and peers to gain insights and support in navigating the evolving AI landscape.
Resilience and Growth Mindset: Approach challenges in AI as opportunities for personal and professional growth. Resilience is key to overcoming obstacles and achieving success in this competitive field.
Impactful Projects and Mentorship: Focus on projects that make a meaningful impact, such as those in education or environmental sustainability. Seek mentorship to gain practical insights and refine your skills.
Ethical Responsibility: Uphold ethical standards in AI development and deployment. Advocate for diversity and inclusivity within the industry to foster innovation and responsible AI practices.
These principles, rooted in Indulge Global’s commitment to leveraging AI for transformative solutions, encourage aspiring women in AI to carve out successful and fulfilling careers in India’s entrepreneurial startup ecosystem.
India Super-Powered
Looking ahead, Advita’s vision is to revolutionize various industries in India through AI, particularly within Indulge Global, leveraging their upcoming app to enhance customer experiences, operational efficiency, and personalized services. “At Indulge Global, we have revolutionized times where AI-powered solutions are already redefining luxury and convenience for our members, driving innovation, economic growth, and positive social impact across India,” concludes Advita, whose personal interests not only enrich her life but also contribute to her professional growth.
Outside of her professional life, she enjoys reading, particularly non-fiction, and is proficient in the Devanagari script, allowing her to read Hindi, Marathi, Urdu, and Marwadi. She is fascinated by technology and often explores Kickstarter and ProductHunt. Additionally, she dabbles in poetry and has a deep appreciation for cultures and art, which she incorporates into her work at Indulge Global.
Being part of the hospitality industry means being available when needed, and she seamlessly blends work and leisure to ensure both are enjoyable. Her journey reflects a blend of adaptability, persistence, and a passion for continuous learning, making her an inspiring leader and a remarkable co-founder.
